This document outlines the Standard Operating Procedure (SOP) for Eco-Detectives at EcoGhar Landscapers Pvt. Limited. It aims to provide a clear, understandable, and easy-to-remember guide for implementing all necessary tasks.

1. Understanding the Eco-Detective Role and Procedures

• Purpose: To provide Eco-Detectives with a foundational understanding of their role, responsibilities, and the established procedures at EcoGhar Landscapers Pvt. Limited to ensure efficient and effective performance.

• Scope: This applies to all individuals appointed as Eco-Detectives at EcoGhar Landscapers Pvt. Limited.

• Definitions:

  1. Eco-Detective: An individual responsible for identifying potential Mission Associates and facilitating the licensing process for them.

  2. Mission Associate (MA): Individuals who will enroll unemployed graduates for a job-oriented practical training course.

  3. Licensed Mission Associate (LMA or aLMA): A Mission Associate who has paid the license fee.

  4. CTC (Cost To Company): The total annual cost incurred by the company for an employee.

  5. Probation: An initial 60-day period after joining, during which the Eco-Detective's performance is evaluated.

  6. Stipend: A fixed amount paid during the probation period.

  7. Incentive: Performance-based earnings in addition to the stipend.

  8. PBI (Performance-Based Incentives): Specific incentives earned for achieving licensing targets.

  9. SOP (Standard Operating Procedure): A set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations.

• Responsibilities: Every Eco-Detective is responsible for thoroughly understanding and adhering to these procedures.

• Procedure:

  1. Study Provided Materials: Diligently study the materials provided in the 'Pre onboarding resources, to align mutually' and 'Post-offer Acceptance, Welcome Mail'.

  2. Refer to SOP: Always refer to this Standard Operating Procedure for any specific details or clarifications regarding your role and tasks.

  3. Make Mental Notes: Understand the key aspects of your role and make mental notes to recall them quickly when needed.

2. Joining and Initial Training

• Purpose: To ensure a smooth onboarding process and equip new Eco-Detectives with the initial knowledge and motivation to succeed.

• Scope: This applies to all new Eco-Detectives joining EcoGhar Landscapers Pvt. Limited.

• Responsibilities: New Eco-Detectives are responsible for completing the initial training requirements.

• Procedure:

  1. Complete Probation: Successfully complete your probation within the first 60 days by diligently studying and adhering to the provided materials.

  2. Potential Earnings: Understand that successful completion of probation can lead to an incentive plus a stipend exceeding two lac during this period.

3. Creating a Gmail Account

• Purpose: To establish a standardized professional email address for communication related to EcoGhar Landscapers Pvt. Limited.

• Scope: This applies to all individuals upon joining as an Eco-Detective.

• Responsibilities: New Eco-Detectives are responsible for creating the required Gmail account.

• Procedure:

  1. Create New Gmail Account: Create a new Gmail account in the format: “ your nameDisrictStateEcoHub@gmail.com ” (e.g., “ koustubhPatnaBiharEcoHub@gmail.com ”).

  2. Use Small Letters: Remember that all letters in the email address should be in lowercase. The capitalization in the example is only to show the sequence style.

4. Using the Provided Script (Initial Week)

• Purpose: To ensure a consistent initial approach in field interactions and to provide a foundational script for new Eco-Detectives.

• Scope: This applies to all new Eco-Detectives during their first week of employment.

• Responsibilities: New Eco-Detectives are responsible for using the provided script verbatim.

• Procedure:

  1. Use Script Verbatim: During the initial probation week, use the provided script exactly as it is written, like a parrot ("तोते जैसे बोलना").

  2. Deliver Results: Focus on delivering results while using the script.

  3. Receive Stipend: You will receive a stipend for following this procedure.

  4. Consequences of Not Using Script: Failure to use the script as directed may result in the company not providing a stipend or retaining you.

5A. Improving the Script

• Purpose: To encourage Eco-Detectives to develop more engaging and effective communication strategies for better results.

• Scope: This applies to all Eco-Detectives after their first week of employment.

• Responsibilities: Eco-Detectives are responsible for taking initiative to improve the initial script.

• Procedure:

  1. Use Own Initiative: After the first week, use your own initiative to improve the provided script.

  2. Aim for Engagement and Effectiveness: Aim to make the script engaging and effective, like a myna's song ("मैना जैसा गाना"), to achieve better results.

  3. Earn Stipend and Incentives: Achieving results with an improved script ("मैना जैसे गाकर परिणाम लाना") will lead to both a stipend and performance-based incentives.

  4. Impact on CTC: Your success and higher CTC (Cost To Company) depend on how well you utilize this opportunity to improve your communication.

5B. Script Adaptation

• Purpose: To continuously improve communication strategies for better effectiveness and higher earnings.

• Scope: This applies to all Eco-Detectives on a weekly basis.

• Responsibilities: Eco-Detectives are responsible for developing, testing, and refining their scripts.

• Procedure:

1. Write New Script Weekly: You need to write your own new script every week.

2. A/B Testing: Test different scripts based on an A versus B comparison in the first week of each new script.

3. Analyze Results: Analyze the results of the A/B testing.

4. Repeat Process: Repeat the process of creating and finding better scripts every week.

5. Continuous Improvement: Test the improved script each week to continuously improve its effectiveness.

6. Habit Formation: Make it a habit to make such changes to achieve your highest CTC. 

6. Identifying Potential Mission Associates

• Purpose: To identify individuals who are likely to become successful Licensed Mission Associates.

• Scope: This applies to all Eco-Detectives in their daily tasks.

• Responsibilities: Eco-Detectives are responsible for actively searching for and identifying potential Mission Associates.

• Procedure:

  1. Target Politicians: Dig data from various online portals and publications to find individuals who lost the last local gram panchayat elections by a margin of less than 100 votes or are willing to contest for higher posts and are looking for winning strategies.

     1. Focus on those who lost the last Gram Sabha or Gram Panchayat elections by less than 100 votes.

     2. Consider that they need to create at least more than 100 permanent votes to convert their defeat into victory.

     3. Indirectly propose to them by asking for advice to find an ideal mission associate for licensing unemployed graduates in their locality.

  2. Identify Individuals in the Education Business: Create a list of individuals involved in the education business in your vicinity, such as tutors and coaching center instructors.

     1. Expand this list by asking friends and relatives for more contacts.

     2. Use an online tool to save all details about these potential individuals.

     3. Find out who tutors students for any subject or entrance/competitive exams (like Bank PO, UPSC, PSC, Police, Patwari, etc.) through word of mouth or publicity boards/signboards.

  3. Identify Stationary and Mobile Shop Owners: Identify stationary and mobile shops and obtain their contact details from signboards or Google Maps.

  4. Present Value Proposition: Prepare to present these individuals with the company's value proposition.

7. Elevator Pitch and Next Steps

• Purpose: To create initial interest in potential Mission Associates and guide them towards the next stage of engagement.

• Scope: This applies during field interactions with potential Mission Associates.

• Responsibilities: Eco-Detectives are responsible for delivering effective elevator pitches and outlining the next steps.

• Procedure:

  1. Elevator Pitch Option 1: Ask: "क्या आप ऐसे किसी व्यक्ति को जानते हैं जो हर महीने ढाई लाख रुपए से ज्यादा कमाना चाहते हों" (Do you know someone who wants to earn more than 250,000 rupees per month?).

     1. Follow up with: "पर कैसे?" (But how?) and explain that they need to identify at least 30 unemployed graduate students among their district. Remember "[उनके साथ यह शेयर करना रहेगा]" (this needs to be shared).

  2. Elevator Pitch Option 2: Ask: "किसी की जिंदगी संवारने के लिए आपको छः सौ रु. से 9600 मिल सकते हैं। क्या आप इच्छुक हैं?" (You can earn ₹600 to ₹9600 for improving someone's life. Are you interested?).

     1. If they say "yes" ("यदि हां"), your next step is to ask: "तो क्या मैं दिखाऊं आपको कैसे एंट्री करनी है?" (Then shall I show you how to enter?).

     2. Explain how to enter a person in the portal and how to enter a bank transaction.

     3. Send them the link mentioned in the sheet via SMS.

     4. Elevator Pitch Option 3,  एलिवेटर पिच Option 4

  3. Review and Preparation Time: Give them a few days or a maximum of one week to review and mentally prepare.

  4. Follow-up Visit: Visit them again on the same day of the next week (e.g., meet on Monday, visit next Monday) after confirming the time and entering the visit in your portal.

  5. Remember only in the first week you have the option to license @99 and in second week @999. This is to help you learn to freeze contacts in the very first meeting itself. 

  6. Obtain Mobile Number: Get their mobile number to share the bank account details, application form and course link.

  7. Assist with Bank Details: Help them add the company's account as a beneficiary in their bank account. 

  8. Facilitate License Fee Transaction: Make them transact the license fee from their bank account. To ensure proper financial procedures, please note that all bank transactions are to be initiated using the licensed mission associate's account. The company bears no responsibility for any type of refunding of transactions, incorrectly routed through the ED's bank account.

  9. Create User ID and Tag Location: Create their user ID in the portal and tag their location on Google Maps.

8A.  Initial Contact and Appointment Scheduling

• Purpose: To efficiently schedule face-to-face meetings with potential Mission Associates.

• Scope: This applies to the initial phone calls made to potential Mission Associates.

• Responsibilities: Eco-Detectives are responsible for following the prescribed procedure for initial contact and appointment scheduling.

• Procedure:

  1. Call at Suitable Time: Call potential leads at a time most suitable for them.

  2. Offer Two Time Options: Offer two specific meeting time options.

  3. Keep Call Brief: Do not talk much on the phone during this initial call.

  4. Objective of Phone Call: The objective is to schedule a face-to-face meeting by getting at least three positive responses ("yes").

  5. Ask Confirmation Questions: Ask questions based on the information you've gathered. Examples: "Is your name (this)?" "Do you teach (subject)?" "Do you live (here)?".

  6. State Need for Advice: After these positive responses, state that you need a little advice.

  7. Ask for Availability: Ask for their availability for a 5-minute meeting on a specific day or the next, suggesting two time slots.

  8. Confirm Meeting Details: Confirm the meeting time and day.

  9. End the Call Professionally: State your name and address, thank them, and end the call.

  10. Record Scheduled Meeting: Record the scheduled meeting time and date for all contacts on your list. 

8B. Telephonic Appointment Script (Detailed)

• Purpose: To schedule initial meetings with potential Mission Associates effectively via telephone.

• Scope: This applies during initial phone calls to potential Mission Associates.

• Responsibilities: Eco-Detectives are responsible for following the telephone appointment script.

• Procedure:

  • 1. Confirmation of Name: Ask "क्या आपका नाम (यही) है?" (Is your name (this)?).

    2. Relevant Question: Ask "क्या आप यह (सब्जेक्ट) पढ़ाते हैं?/क्या आपने पिछला चुनाव लड़ा था?" (Do you teach (this) subject?/ did you fight the last election?). Choose the question based on your research.

    3. Confirmation of Location: Ask "क्या आप (यहां) रहते हैं?" (Do you live (here)?).

    4. Request for Advice: After three positive responses, say "मुझे आपसे थोड़ी राय लेनी है।" (I need to take a little advice from you.).

    5. Suggest Availability: Ask "आप 5 मिनट के लिए उपलब्ध हो सकते हैं इस (वार) या अगले (वार) को?" (Can you be available for 5 minutes this (day) or next (day)?). Mention the specific days.

    6. Offer Time Slots: Ask "आपको कब सुविधाजनक रहेगा (इतने) बजे या (उतने) बजे?" (When will it be convenient for you at (this) time or (that) time?). Suggest two specific time slots.

    7. Concluding the Call: Conclude by saying "ठीक है सर (इस) वार को (उतने) बजे मिलते हैं। इतना होते ही अपना नाम पता बता कर धन्यवाद देते हुए फोन बंद कर दो।" (Okay sir, we will meet on (this) day at (that) time. After this, state your name and address, thank them, and hang up.). 

9A.  In-Person Meetings and Initial Discussion

• Purpose: To build rapport with potential Mission Associates, understand their needs, and introduce the company's mission effectively.

• Scope: This applies to all initial in-person meetings with potential Mission Associates.

• Responsibilities: Eco-Detectives are responsible for conducting these meetings professionally and effectively.

• Procedure:

  1. Arrive on Time: Arrive a few minutes before the scheduled time at their premises.

  2. Call Upon Arrival: Call them exactly one minute before the scheduled time to inform them that you have arrived.

  3. Introduce Yourself: Introduce yourself and your location upon meeting them.

  4. Observe Personality: Observe their personality type and adjust your behavior accordingly.

  5. Engage in Small Talk: After general small talk, inquire about them and their business.

  6. Introduce Company Mission: Introduce the company mission.

  7. Address Concerns: Ask if they have any doubts, fears, or uncertainties about the mission.

  8. Overcome Objections: Address all obstacles and objections to help them make an informed decision.

  9. Assess Financial Needs/Ambitions: Try to ascertain if they have significant financial needs or ambitions (like an SUV or home improvement).

  10. Inquire About Contacts: Politely ask if they know any management graduates who might be suitable for the ED (Eco-Detective) role or someone who could be a good fit as a Mission Associate in the region. 

9B. Visit Script (Key Talking Points)

• Purpose: To guide in-person meetings with potential Mission Associates, build rapport, and introduce the company's mission.

• Scope: This applies during the initial in-person meetings with potential Mission Associates.

• Responsibilities: Eco-Detectives are responsible for covering these key talking points during their visits.

• Procedure:

1. Introduction: Begin by stating your name, your father's name, your locality, and your city, always concluding with "भारत" (India).

2. Human Development Index: Mention that regardless of how good our house, locality, or city is, writing "India" places us at number 134 in the world (referring in terms of the Human Development Index). State this in your own words according to the local context.

3. Highlight Low Rank: Emphasize that this 134th rank is not something to be proud of.

4. Brief Historical Context: Explain briefly (within 75 seconds) the historical context of foreign travelers and invaders like Chinese travelers Fa Hien and Hiuen Tsang, and explorers like Columbus and Vasco da Gama, as well as the Portuguese, British, French, and Mughals. Explain that they all came to India because something was lacking in their own homes, as India was known as the "golden bird".

5. Significance of Cape of Good Hope: Discuss the significance of the Cape of Good Hope (meaning "a ray of hope in utter despair"), now known as Cape Town. Explain that reaching this point on their sea journey assured them they could safely reach India via the Indian Ocean.

6. Explain HDI: Clarify that the 134th rank refers to our Human Development Index (HDI), which measures the average achievements in a country's human development based on three key aspects: a long and healthy life, access to useful knowledge, and a respectable lifestyle.

7. Number of Adults: State that there are approximately 1 billion people over 18 years of age in our country.

8. Unemployment Among Graduates: Mention a national survey of management graduates revealing that on average, out of 1000 such individuals, more than 6 are either unemployed or earning less than ₹3 lakh annually.

9. Seek Advice (Pose Three Questions):

   1. Does premature death between 25 and 55 years not orphan the children and spouses of the deceased, depriving them of their natural protection?.

   2. Does this not have a broad negative impact on the economic strength of the family and society, as well as the nation's Human Development Index?.

   3. Should we not reduce such incidents by preventing this type of environmental degradation?.

10. State the modus operandi: Our current goal is to teach graduates who are currently earning less than Rs 3 lakhs how to save lives "जान कैसे बचानी है" and getting them employed, which will help us within next few years easily reach the top of the world in HDI.

11. Ask for Help: Ask for their help in finding individuals who know and have contacts with such graduates.

12. Record Information: After gathering information, immediately record it.

13. Mention Enrollment Incentive: Inform them that we will pay ₹600 to ₹9600 (2% to 32%) per student enrollment they facilitate.

14. Tehsil Enrollment Agency: Mention that the person who brings the most students will be granted the enrollment agency for their Tehsil from the following month, allowing them to fix the course fees based on the prosperity of their area and keep the margin.

15. Gauge Their Interest: Ask "सर यदि आप भी इच्छुक हो तो मैं आपको बताऊं क्या, कैसे एडमिशन करवाना है?" (Sir, if you are also interested, shall I tell you how to get admissions done?).

16. Share Link if Interested: If they seem interested, immediately share the relevant link via Bluetooth or WhatsApp.

17. Explain the Link: Open and explain the link to them.

18. Check Online Transaction Knowledge: Ask if they know how to do online bank transactions.

19. Assist with Bank Details (if needed): If they say "no," help them add the company's account as a beneficiary.

20. Create User ID: Create their user ID on the portal. 

10. Presenting the Mission Associate Opportunity

• Purpose: To clearly explain the benefits and potential of becoming a Licensed Mission Associate.

• Scope: This applies when discussing the Mission Associate role with interested individuals.

• Responsibilities: Eco-Detectives are responsible for accurately presenting the opportunity.

• Procedure:

  1. Assess Network and Criteria: Determine if they possess a substantial network of graduate contacts and if they meet the criteria to become an active Licensed Mission Associate.

  2. Explain Benefits: Explain the benefits of becoming an active Licensed Mission Associate.

  3. Highlight Goodwill and Earning Potential: Inform them about this proposal to earn goodwill and respect from their former students or opponents voters, who are still underemployed or unemployed, as well as money, by sharing information about 30-day job oriented practical training course for graduate students. 

 11. Username Creation Policy for Licensed Mission Associates

• Purpose: To establish a standardized format for creating user IDs for Mission Associates in the portal.

• Scope: This applies to all Eco-Detectives when creating user IDs for new Mission Associates.

• Responsibilities: Eco-Detectives are responsible for adhering to this policy.

• Procedure:

  1. Follow Format: Create user IDs for Mission Associates in the format: Name of MA_name of Tehsil_GramPanchayt’sName_WardNumber_serial number of creating the user in that Ward.

  2. Example: RamLal_Danapur_Danapur_15_n (where "n" is the seniority number in that Ward). Note that a Ward is a political division of a city, town, or village panchayat used in elections.

12. Enrolment & Honorarium Policy

• Purpose: To guide the enrollment process and explain the honorarium structure for Licensed Mission Associates.

• Scope: This applies to the enrollment of students facilitated by Licensed Mission Associates.

• Responsibilities: Eco-Detectives are responsible for ensuring understanding of this policy among Mission Associates.

• Procedure:

  1. One Student Per Pincode Per Week: Only one student per pin code will be admitted each week in the course.

  2. Encourage Timely Applications: Encourage Licensed Mission Associates to get their candidates to apply within their license period to secure their highest honorarium.

  3. Honorarium Based on Enrollment: Licensed Mission Associates can earn from 2% to 32% of the student's fees, depending on the number of students they enroll (at 1% per student, e.g., for 10 students 10%).

  4. Higher Enrollment, Higher Earnings: The more students they enroll, the higher their earnings.

  5. Exclusive Enrollment Rights: The Licensed Mission Associate who brings in the most students in their licensed period will have the exclusive right to enroll students for this course in their entire Tehsil for the whole year.

  6. Territorial Exclusivity During License Period: The Licensed Mission Associate will have the exclusive right to enroll students in their license period for this course in their entire territory as per the license option they opted and paid a fee for.

  7. Active Licensed Mission Associate: If they achieve the minimum target of student Enrollment within their license period, they will be called an active Licensed Mission Associate, with a right to earn that much minimum honorarium (which they achieved in their license period) subsequent to their license period on the Enrollments within their territory for the whole year from the authorized enrollment associate.

13. Strategic Visit Planning

• Purpose: To optimize prospecting efforts by focusing on local areas initially and then expanding strategically.

• Scope: This applies to all Eco-Detectives in planning their field visits.

• Responsibilities: Eco-Detectives are responsible for following the strategic visit planning guidelines.

• Procedure:

  1. Initial Focus (1km Radius): Initially, concentrate your prospecting efforts within a one-kilometer radius of your home.

  2. Expansion (2km Radius): Once you have thoroughly explored and exhausted the opportunities within the one-kilometer radius, expand your reach to a two-kilometer radius. 

  3. Increase daily this radial distance: of visiting after thoroughly exploring and exhausting the opportunities within the previous inner circle.

  4. Benefits of Gradual Approach: Understand that this gradual approach helps in:

     1. Building strong local relationships: By systematically covering your immediate area, you can develop deep connections with potential clients and referrals.

     2. Optimizing your resources: Concentrating your efforts within a smaller radius minimizes travel time and expenses.

     3. Generating consistent leads: As your network grows within each concentric circle, you'll gain access to a larger pool of qualified and reliable leads.

  5. Visit Major Towns: You are required to visit all major towns (villages with a population of more than 2000 as per the 2011 census) in your district following this concentric approach.

14. General Duties of an Eco-Detective

• Purpose: To reiterate the core field responsibilities of an Eco-Detective.

• Scope: This applies to the daily work of all Eco-Detectives.

• Responsibilities: Eco-Detectives are responsible for performing these core duties.

• Procedure:

  1. Go to the Field: The primary job of the Eco-Detective is to go to the field.

  2. Meet People Daily: Meet more than 10 people daily.

  3. Identify Potential High Earners: Find a person who wishes to earn as much as a briefcase full of bundles of ₹500 rupee notes annually.

  4. Assist with Bank Transactions: As soon as such a person is found, help them and then get them to do bank transactions as per below table.

  5. License Mission Associates: You are responsible for Licensing more than one such Mission Associate in every Pincode/town within the boundary of your district. Remember the definition of a town is population > 2000 as per 2011 census.

  6. Explain Honorarium: Explain that the Mission Associate will be given an honorarium at the rate of one percent per enrollment, based on the number of students enrolled by each Mission Associate in the first 30 days after the student successfully completes the course. The honorarium rate will be between a minimum of 2% and a maximum of 32% depending on the number of enrollments. 

15. Your Targets and Responsibilities as an Eco-Detective

• Purpose: To define the performance expectations and key responsibilities of an Eco-Detective.

• Scope: This applies to all Eco-Detectives throughout their employment.

• Responsibilities: Eco-Detectives are responsible for meeting these targets and fulfilling these responsibilities.

• Procedure:

  1. Licensing Target for Incentives: Achieving a licensing target of 30 Mission Associates is a prerequisite for incentive eligibility.

  2. Time-Sensitive Ward and Village Licenses:

     1. Ward Licenses: Available exclusively to new Eco-Detectives during their first week of employment.

     2. Village Licenses: Available for granting exclusively to new Eco-Detectives during their second week of employment.

     3. Post-14th Day Licenses: Licenses granted for Ward or Village after the 14th day of employment will not be included in target calculations or incentive payouts.

  3. Weekly Licensing Target for Employment: Your weekly target is to license more than 5 new mission associates every week to remain employed.

  4. Licensing Process: To become a Licensed Mission Associate, an individual needs to make a bank transaction of the license fee for (at least) one month.

  5. Daily Activity: You need to conduct more than five meetings daily with new prospects and more than one follow-up visit to pre-qualified Mission Associates apart from 5 to 10 more daily interactions. Bicause you have sufficient gold standard value proposition to present these fellows https://www.ecoghar.com/How-to-find-Prospective-Mission-Associates

  6. Authorizing Sole Enrollment Associates: You are responsible for authorizing one sole Enrollment Associate in every Tehsil within the boundary of your district, during your probation period. 

  7. Assist with Application Form: Help potential Mission Associates understand the application form and its link on the website.

  8. Conduct Student's Eligibility Testing: You must conduct Student's Eligibility Testing with every student applying in your district. 

  9. Visit this entire video several times to understand ‘how, what, where, when’ about closing your deal. To understand the ‘why’, visit this and to know about "why it is important"; visit this. 

16. Performance-Based Incentives (PBI)

• Purpose: To reward Eco-Detectives for exceeding the minimum licensing targets.

• Scope: This applies to all Eco-Detectives.

• Responsibilities: Eco-Detectives are responsible for meeting the eligibility criteria for PBI.

• Procedure:

  1. Eligibility Criteria: Eligibility for PBI requires the identification and licensing of more than 5 Mission Associates per week, with a minimum of 21 LMAs per month.

  2. Incentive Amount: The incentive for licensing a Mission Associate (aLMA) is ₹2500 each.

  3. PBI and Probation: PBI is compulsory to complete the probation.

  4. Minimum PBI for Probation: The minimum PBI to remain on probation is based on licensing more than 5 Mission Associates per week, which translates to a minimum variable incentive of ₹50,000 per month.

  5. Disbursement of PBI: Performance-based incentives will be paid on the 21st day of the next month subsequent to licensing more than 30 aLMAs within 6 weeks of joining. 

17. Reporting and Compensation

• Purpose: To ensure accurate tracking of activities, performance evaluation, and timely compensation.

• Scope: This applies to all Eco-Detectives regarding their daily activities and compensation.

• Responsibilities: Eco-Detectives are responsible for accurate and timely reporting and for meeting the requirements for compensation.

• Procedure:

  1. Personal Secrets Rating: Based on your conversations, you need to give a "personal secrets rating" to prioritize follow-up meetings in your visit report.

  2. Mandatory Daily Reporting: Accurate daily reporting of Communication, Self-assessment, Resource Colorings, Visit Sheet, and other information in the designated Sheets and Portal is mandatory before 9:30 PM every day.

  3. Allowed Delayed Reports: You are allowed a maximum of four delayed daily reports (with a maximum interval of 48 hours) per month.

  4. Consequences of Failure to Report: Consistent failure (>48 hours) to submit accurate daily reports and neglecting to use the provided tools will lead to suboptimal performance and termination.

  5. Payday: Payday is the 7th of every month.

  6. Minimum Performance Standards: To receive payment, you must meet the minimum performance standards (KPIs and KRAs) throughout your probation/employment along with cumulative weekly targets. Failure to meet cumulative weekly goals by the end of the month will make you ineligible for any remuneration for that month.

  7. Accurate Bank Details: Ensure your bank details are accurate in the Stakeholder Documents.

  8. Detailed Data Entry: Every detail of the Mission Associate (full residential or commercial address with ward number, gram panchayat, pincode, tehsil, and district) must be entered in the portal as a person and tagged on Google Maps.

  9. Student Data Entry: All details of students enrolled by them and their completed application forms must also be entered in the portal before the end of the month to become eligible for payments of that month. 

18. Stipend and Incentive Details (Detailed)

• Purpose: To provide a clear breakdown of the stipend and various incentive components for Eco-Detectives.

• Scope: This applies to the compensation structure for all Eco-Detectives.

• Responsibilities: Eco-Detectives should understand these details to track their earnings and performance.

• Procedure:

  1. Probation Stipend: The stipend for the two-month probation period is ₹25,000 per month (for 26 working days), which is the fixed component.

  2. Variable Incentive Component: There is also a variable incentive component ranging from ₹50,000 to ₹75,000.

  3. Minimum Variable Incentive for District Retention: To retain your district, you must earn a minimum variable Incentive of ₹50,000 each month.

  4. Performance-Based Incentive (PbI): PbI is ₹2500 for each active Licensed Mission Associate (aLMA).

  5. PBI and Probation (Reiterated): PbI is compulsory to earn to complete the probation.

  6. Minimum PbI for Probation (Reiterated): The minimum PbI to remain on probation is ₹50,000, which can be achieved by Licensing >5 MAs per week. 

19. Offering an Earning Opportunity

• Purpose: To clearly articulate the potential earning opportunity to prospective Mission Associates.

• Scope: This applies when presenting the opportunity to potential Mission Associates.

• Responsibilities: Eco-Detectives must accurately convey this earning potential.

• Procedure:

  1. Highlight Earning Potential: Clearly state that you are offering an earning opportunity of ₹1200 to ₹270,000 within a 3 to 7 month timeframe; to individuals seeking significant income.

  2. Emphasize ROI: Explain that this is an opportunity to generate a 1200% return on investment within a 3-month timeframe by following the offer. 

20. Limited-Time Offer for aLMA Conversion

• Purpose: To create a sense of urgency and encourage immediate action from leads to become Licensed Mission Associates.

• Scope: This applies during interactions with leads who are considering becoming LMAs.

• Responsibilities: Eco-Detectives should effectively utilize this limited-time offer strategy.

• Procedure:

  1. Present Limited-Time Offer (maximum 30 minutes): Explain that this offer allows them to grab an “exclusive right” for their territory, right now; else you will propose this offer to the next contestant in the same territory.

  2. Create Urgency (FOMO): Emphasize that this exclusive opportunity will expire as soon as you stand up to move out of their premises, (to create a sense of urgency-the Fear Of Missing Out).

  3. Encourage Immediate Action: Encourage your lead to seize this chance before it vanishes.

  4. Maintain Professionalism: Maintain humility while advocating for yourself with confidence. Be gracious in your approach, but never compromise your self-worth. Approach situations with humility and respect, but always assert your value.

  5. Consider Strategic Partnerships: Think about putting up a 4x4 poster in local shops (barber, book, stationery, mobile) and making the shop owner a licensed mission associate.

21. Google Drive Folder Organization

• Purpose: To establish a standardized system for organizing and sharing all EcoGhar Landscapers Pvt. Limited related documents in Google Drive.

• Scope: This applies to all Eco-Detectives for managing their work-related files.

• Responsibilities: Eco-Detectives are responsible for creating and maintaining this folder structure.

• Procedure:

  1. Create Main Folder: Create a new Folder in your new Google account’s Drive.

  2. Rename Main Folder: Rename it as 'Full Name_Your Role_District' in your Google Drive (like abcd_ED_Patna).

  3. Share Main Folder: Share this folder with ecoghar@gmail.com by giving editor permission and ticking the “Notify people” checkbox.

  4. Create Subfolders: Within this main folder, create the following subfolders: A, B, C, and D.

  5. Subfolder A - Audio: Create the following subfolders within 'A':

     1. A1. Cold call: Upload more than 5 recordings daily of cold calls for appointments.

     2. A2. Meetings: Upload more than 5 recordings daily of meetings with prospects (keep recorder ON upon entering and OFF upon exiting).

     3. A3. Licensing of Mission Associate: Upload at least 1 recording daily of the mission associate licensing process (keep recorder ON upon entering and OFF upon exiting).

     4. A4. Training: Upload at least 1 recording daily of training provided to Mission Associates (for bank transactions and student counseling).

     5. A5. Mentoring: Upload at least 1 recording daily of mentoring sessions with Mission Associates.

     6. A6. Rehearsal: Record rehearsals of your Telephonic appointment script, Visit script, and elevator pitch after studying the provided hyperlinked docs like https://www.youtube.com/watch?v=6ue6CHd-zzM multiple times until they become muscle memory.

     7. A7. Script Recording: Record the script in your voice, listen for discrepancies, and repeat until you feel confident about it. Upload the final recording to the “audio > rehearsal” folder.

     8. A8. Translation Recording: Translate scripts to Hindi/English, check for discrepancies, record them, and upload them to the “audio rehearsal Translation” folder.

     9. A9. Link Recordings in CS Daily: Put links to all your recordings in the Communication Sheet daily.

     10. A10. Store in Respective Folders: Remember to store all audio files in their respective subfolders.

     11. A11. File Format: All audio files must be saved in mp3 format.

     12. A12. File Naming Convention: Rename audio files as: ####name of person_[name of town].mp3 (#### is a serial number starting from 0001).

     13. A13. Practice: Practice all 6 activities flawlessly. Be prepared for positive responses.

  6. Subfolder B - Intellectual Property: Save all your creations (presentations, SMS, Posters, Banners, etc.) in relevant subfolders as needed.

  7. Subfolder C - My Goal: This folder is for your personal goal-related documents.

  8. Subfolder D - Study: Create the following subfolders within 'D':

     1. Pdf: For saving PDF documents.

     2. Video: For saving video files.

     3. Books I Read: Keep a record of books you read, refer to the SOP for book reading guidelines 

22. ED_Activity Recording Sheets (ARS) to Find & License Mission Associates

• Purpose: To maintain readily accessible records of activities, especially when internet access is limited, and to facilitate communication with superiors and the company.

• Scope: This applies to all Eco-Detectives for daily activity tracking and communication.

• Responsibilities: Eco-Detectives are responsible for creating, updating, and utilizing the ED_Activity Recording Sheets (ARS).

• Procedure:

  1. Create a Copy: Visit the provided link to learn how to make a copy of the Ed_Activity Recording Sheets (ARS): How to make a copy of Ed_Activity Recording Sheets (ARS) to find & License Mission Associates? How to make a copy of Ed_Activity Recording Sheets (ARS) to find & License Mission Associates?

  2. Grant Ownership: After creating and granting ownership as instructed, visit the index sheet and then other sheets from the bottom tabs.

  3. Fill Schedule Sheet: In the Schedule sheet, fill the yellow blanks.

  4. Utilize Communication Sheet: In the communication sheet, apart from the date column, use the dropdown options (Read, Understood, Confused, Acted upon it, Disappointing, Effective, Excellent, Outstanding, and Yet to review) to indicate your engagement with messages.

     1. Understand the meaning of each option as described in the source.

     2. Consistent "Read" or "Yet to review" may indicate a lack of serious involvement..

     3. Consistent "Understood" may indicate a lack of interest in execution..

     4. Consistent "Confused" suggests active communication and a need for clarification..

     5. Consistent "Acted upon it" denotes serious engagement and potential for growth..

     6. Delay in responding and performing tasks can be considered absence from work..

  5. Complete Weekly Self-Assessment: In the “Weekly Self-assessment sheet,” visit all hyperlinks in column A before writing your answers.

  6. Be Authentic: Write from the heart; do not copy-paste or use automated tools.

23. Responsibilities Subsequent 3 months to Probation and Their Impact on Your CTC

• Purpose: To outline the responsibilities of experienced Eco-Detectives (Business Development Executive) in mentoring new recruits and the resulting impact on their CTC.

• Scope: This applies to Eco-Detectives after they have completed their probation.

• Responsibilities: Experienced Eco-Detectives (Business Development Executive) are expected to take on mentoring roles.

• Procedure:

  1. Mentoring in Neighboring Districts: In districts bordering your home district, you need to source, recruit, and train your juniors or batchmates as Eco-Detectives by taking them on visits and helping them apply through the company website.

  2. CTC Increase for Neighboring District Mentoring: Your CTC as Business Development Executive, post your probation, will increase by one lac per fellow/junior or classmate as an Eco-Detective nurtured by you in your neighboring district.

  3. CTC Increase for Nationwide Mentoring: It will also increase per ED by ₹30,000, if they join and complete their probation anywhere in India beyond your neighboring districts under your mentorship.

24. Mentoring Colleagues and CTC Increase (Detailed Impact)

• Purpose: To explain the long-term career growth and significant CTC increase potential through mentoring new Eco-Detectives.

• Scope: This applies to all Eco-Detectives with a focus on their future growth.

• Responsibilities: Eco-Detectives are encouraged to mentor new colleagues for mutual benefit.

• Procedure:

  1. Impact of Mentoring Probation Completion: If just 8 of your mentored colleagues also completed their probation, your CTC will increase by another 8 lac [totaling 18 LPA] (all this within three months of your joining).

  2. Further Expansion and Mentoring: If you further expand your personal brand and network by helping other graduates beyond your neighboring districts join and complete their probation under your mentorship (say 'n' number of them in your 4th & 5th month of joining), you will add n X ₹30,000 to your CTC.

  3. Example of Significant CTC: Suppose if n = 100, then the additional CTC will be ₹30,000 * 100 = ₹30 lac, totaling ₹18 lac + ₹30 lac = ₹48 LPA with a permanent Business Development Executive job living in your native place itself.

  4. Leadership Opportunities: You may also opt for other leadership positions at headquarters after achieving this level of growth.

25. Mission Associate Role: Ensuring Enrollment of Eligible Candidates for the “job-oriented 30-day course” 

Mission Associates are responsible for enrolling only eligible candidates in the 30-day job-oriented course. Admission will be granted solely to those who meet the following eligibility criteria:

Eligibility Criteria:

1. Must hold a bachelor's degree in any discipline.

2. Demonstrates a passion for field and research work involving community engagement.

3. Possesses comprehension skills in English and Hindi (written and verbal), basic applied mathematics knowledge, and proficiency in using smartphones.

4. Willing to travel to and reside in Navi Mumbai for the 30-day course duration, including staying in provided boarding and consuming canteen food.

5. Aspires to contribute to the well-being of society.

6. Motivated to achieve financial independence and support their parents within three months of course completion.

7. Willing to undertake a paid probation period with the goal of earning over ₹3 lakh per annum within the first year after course completion.

8. Belongs to a family with an annual income of less than ₹3 lakh, identifying as a "Striver" – someone emerging from hardship and determined to improve their family's life through hard work.

9. Aspires to be self-reliant and fund their success through their own efforts, avoiding financial dependence on parents.

10. Seeks a viable career path as an alternative to highly competitive and expensive fields like IIT, MBBS, IAS, UPSC, or management, where placement is not guaranteed.

Candidates who do not meet all eligibility criteria will not be admitted to the course.

1. हमें अपने दिमाग मैं अपने आसपास मौजूद ऐसे लोगों की लिस्ट बनानी है जो विद्या देने के धंधे में लगे हुए हैं, जैसे ट्यूशन पढ़ाने वाले, कोचिंग चलाने वाले। 

2. अब हमें करना यह है कि अपने यार, दोस्तों, संबंधियों से पता करके अपनी लिस्ट लंबी बनानी है।  

3. आप अपने ऐसे व्यक्तियों के बारे में सभी विवरणों को सहेजने के लिए इस ऑनलाइन टूल का उपयोग करें। 

4. संभावित मिशन एसोसिएट्स कैसे खोजें?

5. एक पारिस्थितिकी जासूस को काम क्या करना पड़ता है?

फिर सूर्योदय होते ही घर से बाहर निकल पड़ना है। 

लिस्ट के अनुसार उन व्यक्तियों के आसपड़ोस जाकर उनके साइन बोर्ड या बैनर या पड़ोसियों या बाजू के दुकानदारों से; उन गुरू जी का फोन नंबर व उनके बारे में अधिकतम जानकारी एकत्र करनी है। जैसे उनकी आर्थिक स्थिति, गाड़ी, घर मालिकाना है या किराये का है, उनके पास प्रतिदिन आने वाले विद्यार्थियों की संख्या, उनके द्वारा पढ़ाये जाने वाले विषयों की जानकारी, उनके पारिवारिक सदस्यों (बच्चों व साथ रहने वाले बुजुर्गों) की संख्या व उन की स्थिति, जैसे पढ़ते हैं या नौकरी करते हैं या बेरोजगार हैं; इत्यादि पता करके लिस्ट में जोड़ लेना है।

1. अब हमें अपने लिस्ट से जिन-जिन लोगों के बारे में जानकारी मिल चुकी है, उनसे फोन करके अपॉइंटमेंट लेनी है। 

2. इसके लिए आपको फोन पर उनसे बात करनी है। 

3. आपका उद्देश्य होना चाहिए कि पहले तीन वाक्यांश में आप कम से कम उनसे तीन बार हां निकलवा लें। 

4. इसके लिए आप उपयोग करें उस जानकारी का, जो आपने अपने पहले सर्वे में हासिल कर ली है।

Script for Telephonic appointment

1. क्या आपका नाम (यही) है? 

2. क्या आप यह (सब्जेक्ट) पढ़ाते हैं? 

3. क्या आप (यहां) रहते  हैं? 

4. इन तीन सकारात्मक जवाबों के बाद बोलें, “मुझे आपसे थोड़ी  राय लेनी है।” 

5. आप 5 मिनट के लिए उपलब्ध हो सकते हैं इस (वार) या अगले (वार) को?

6. आपको कब सुविधाजनक रहेगा (इतने) बजे या (उतने) बजे?

इसके बाद बोलें ठीक है सर (इस) वार को (उतने) बजे मिलते हैं। 

इतना होते ही अपना नाम पता बता कर धन्यवाद देते हुए फोन बंद कर दो।

1. अब हमें करना यह है कि अपनी लिस्ट में जितने भी नाम है उन सबके आगे  फोन कर-करके, मिलने का समय और तिथि लिख डालें। 

2. इतना होने के बाद शुरू करें मुलाकात का, जिनका सबसे पहले समय और दिन निर्धारित है आपसे मिलने का, उनसे शुरू आत करें मिलने की । 

3. उनसे मुलाकात में जाते ही अपना परिचय दें अपना घर कहां है वह बताएं।  

4. ऑब्जर्व करें कि वह किस प्रकार के व्यक्तित्व के धनी हैं? 

5. उसी प्रकार उनके साथ अपना बर्ताव करें। 

Script for Visit:

1. हम भारत में कहीं भी रहते हों, हमारे पते में हमारा नाम, उसके बाद हमारे पिता का नाम, उसके बाद हमारे घर का नंबर, हमारे मोहल्ले का नाम; व हमारे शहर के नाम के आगे पते में भारत लिखा जाता है। 

2. हमारा घर कितना भी अच्छा हो, मोहल्ला कितना भी अच्छा हो, या शहर  कितना भी अच्छा हो; जैसे ही हम भारत लिखते हैं।  दुनिया के 134 में नंबर पर स्थित देश का नाम हम लिखते हैं। ( यह आपको वहां की परिस्थिती अनुसार अपनी भाषा में बोलना है) 

3. जो किसी भी प्रकार गर्व की बात नहीं ही होनी चाहिए।  

4. यह 134 वें नंबर पर क्यों है? इसे हम जानेंगे अगले 75 सेकंड में और फिर मुद्दे पर आएंगे।  

5. चीनी यात्री फाह्यान और ह्वेनसांग का नाम हमने सुना है।  कोलंबस और वास्कोडिगामा का नाम हमने सुना है।  इसके अलावा पुर्तगाल से पुर्तगीज, ब्रिटेन से ब्रिटिश, फ्रांस से फ्रांसीसी, और मंगोलिया से मुगलों के आने की कहानी  हमें यह बताती है की, इन सबको, उनके घर में कुछ ना कुछ कमी थी; जिसके कारण भारत खोजने की जरूरत पड़ी।  

6. क्योंकि भारत तब पूरी दुनिया में सोने की चिड़िया के रूप में मशहूर था। 

7. उनके घर में कुछ ना कुछ कमी थी, इस बात की सुनिश्चितता करने के लिए हम इस शब्द केप ऑफ गुड होप जिसका मतलब है “घनघौर निराशा में आशा की किरण” की भूमिका जानेंगे, जो वर्तमान में केपटाउन  नामक शहर के रूप में प्रसिद्ध है। और यह हमें नक्शे पर दर्शाता है कि उन लोगों को समुद्री यात्रा करते हुए जब यह जगह मिलती थी तब जाकर उन्हें यह विश्वास होता था कि अब हम हिन्द महासागर से भारत की ओर सुरक्षित पहुंच सकते हैं। 

2 minutes

8. यह 134 वा नंबर हमारा मानव विकास सूचकांक HDI है, जो किसी देश के मानव विकास के तीन मुख्य बातों में उनकी औसत उपलब्धियों का माप होता है।  

ये तीन मुख्य बातें हैं:

• एक लंबा और स्वस्थ जीवन, 

• उसकी उपयोगी उच्च ज्ञान तक पहुँच और 

• एक सम्मान जनक जीवन शैली।

आज हमारे देश में 18 साल से अधिक उम्र के तकरीबन 100 करोड लोग हैं।

प्रबंधन स्नातकों द्वारा किए गए राष्ट्रीय सर्वे में हमें पता लगा है कि औसतन ऐसे 1000 लोगों में 6 से अधिक ग्रेजुएट या तो बेरोजगार हैं या ₹3 लाख से कम सालाना कमा रहे हैं।

मेरे सामने 3 सवाल हैं गुरू दैव, जिनके ऊपर आपका मशवरा चाहिए:

1. क्या 25 से 55 साल के बीच की उम्र में, अकाल मृत्यु; मृतक/मृतका के बच्चों और जीवनसाथी को अनाथ बनाकर उनके नैसर्गिक संरक्षण से वंचित नहीं कर देती है? 

2. क्या यह घटना परिवार & समाज की आर्थिक मज़बूती और राष्ट्र के मानव विकास सूचकांक पर व्यापक नकारात्मक प्रभाव नहीं डालती है?

3. क्या ऐसे पर्यावरणीय क्षरण को रोकने के लिए; हमें इस प्रकार की घटनाओं को कम नहीं करना चाहिये?

• हमारा अभी उद्देश्य है कि ऐसे ग्रेजुएट जो अभी 3 लाख से कम कमा रहे हैं उनको “जान कैसे बचानी है”, यह सिखाकर; काम पर लगा दें; तो अगले कुछ वर्षों में हम HDI में दुनिया के टॉप पर आराम से पहुंच जाएंगे।

• क्या आप हमारी मदद कर सकते हैं ऐसे व्यक्ति को ढूंढने में जो इस तरह के ग्रैजुएट्स को जानता हो और उनके संपर्क उनके पास हों?

• 2 minutes

उनसे जानकारी लेकर तुरंत यहां भर लें

1. उसके बारे में उन्हें बताएं कि सर इनको मैं हर विद्यार्थी के नामांकन में 3 से 30% का भुगतान करने वाला हूं, जो ₹600 से ₹9600 तक हो सकता है। और इनमें से जो सबसे ज्यादा विद्यार्थी देगा उनको अगले महीने से अपनी तहसील की प्रवेश एजेंसी दे देंगे। 

2. जिससे ये अपने इलाके की समृद्धि के हिसाब से कोर्स की फीस फिक्स कर देंगे। और मार्जिन अपने पास रख लेंगे। 

सर यदि आप भी इच्छुक हो तो मैं आपको बताऊं क्या, कैसे एडमिशन करवाना है? 

1. यदि वह इच्छुक दिखें तो फट से यह लिंक उनको शेयर कर देना ब्लूटूथ से या व्हाट्सएप से। 

2. उसके बाद उसको खोलकर पूरा समझाओ। 

3. उसके बाद उनसे पूछो सर आपको ऑनलाइन बैंक ट्रांजैक्शन करना आता है क्या? जैसा वो बोलेंगे उसके अनुसार यदि “नहीं” बोले, तो उनके बैंक खाते में कंपनी का खाता बेनेफिशरी के रूप में जोड़ने में मदद करो। 

4. उसके बाद उनका यूजर आईडी पोर्टल पर बनाओ।

5. आपको हर हफ़्ते अपनी खुद की एक नयी स्क्रिप्ट लिखनी है, पहले हफ़्ते में उन्हें A बनाम B के आधार पर परखें। 

6. परिणाम का विश्लेषण करें, दूसरी स्क्रिप्ट बनाने और बेहतर स्क्रिप्ट की खोज करने की यही प्रक्रिया हर हफ़्ते दोहराएँ। 

7. हर हफ़्ते पहले से बेहतर साबित स्क्रिप्ट के साथ इसका परीक्षण करें। 

8. अपना उच्चतम सीटीसी प्राप्त करने के लिए इस तरह के बदलाव करने की आदत डालें।

9. याद रखें

10. एक पिनकोड से सिर्फ एक सीट ही हर सप्ताह भरी जानी है। अपने उम्मीदवारों की सीटें सुरक्षित करने के लिये अभी आवेदन करवाने को मिशन एसोसियेट्स को प्रौत्साहित करें